Who we are
This website is operated by Ruian Shire Trade Co., Ltd, Ruian, Zhejiang, China. For privacy questions, contact [email protected].
Information you share
When you send an inquiry, we receive the contact and project information entered in the form, including your name, company, email, country, optional phone number, product interests and message. Inquiry records include a submission time and reference number.
How we use it
We use this information to respond to your request, prepare quotations and coordinate your project. Where needed, relevant product requirements may be shared with suppliers and service providers involved in handling the inquiry. We do not sell your contact information.
Website services
Our hosting and infrastructure providers process requests to operate and protect the website. Cloudflare Turnstile checks the inquiry form to help prevent automated abuse. The inquiry service may use an email delivery provider to notify our team. WhatsApp links take you to a separate service subject to its own privacy terms.
Website statistics
We collect first-party counts of page views, product-page views, approximate country, broad traffic sources, contact-link clicks and saved inquiries to understand how this website is used. The statistics do not contain names, email addresses, message contents, full IP addresses or URL query strings. We do not use advertising cookies or cross-site identifiers. Your browser may temporarily retain a broad source label in this tab to connect a visit with a subsequent inquiry. We respect supported Do Not Track and Global Privacy Control signals. Short-lived keyed network hashes help limit automated abuse. Reports cover up to 90 days; older statistical data is cleared when the report is opened. Browser restrictions and filtering may result in incomplete counts.
Cookies and storage
The public website does not set advertising cookies. Team access uses an essential login cookie. Your browser temporarily keeps an inquiry reference so a retry can be associated with the same submission.
Retention and your requests
We retain inquiry information as needed for business follow-up and applicable recordkeeping obligations. Contact us to request access, correction or deletion of your inquiry information; we will review your request and any applicable requirements.
Contact
Email [email protected] with your request and, if available, the inquiry reference.